$315.00 USD

Tax included. Shipping calculated at checkout.

SPECIFICATIONS:

100% Viscose
Hand Knotted
Medium Pile
Thickness: 0.45

For return information, please email customercare@aranzasu.com.

At Aranzasu.com, we aim to process and ship your order as quickly as possible. Most items are shipped within 5–7 business days from the date of purchase.

Please note:

Shipping timelines may vary slightly depending on product availability or custom order requirements.
You will receive a confirmation email with tracking information once your order has been shipped.
We currently ship within the U.S. (additional regions available upon request).

If you have any questions or need assistance with your order, please contact us at customercare@aranzasu.com.

Returns & Claims Policy

We want every order from Aranzasu.com to arrive just as expected. If there’s an issue with your item, please follow the appropriate process below to ensure a timely resolution.

Wrong Item Received

If you received an incorrect item, please contact us immediately at customercare@aranzasu.com and include:

A photo of the item received
Your order number

We'll promptly begin the return authorization process.

Defective Item

If your product has a defect, please initiate a return within 60 days of delivery by emailing customercare@aranzasu.com with:

A brief description of the defect
Clear photos showing the defect

Returns requested after 60 days will not be accepted.

Damaged Items

Please inspect your order immediately upon delivery for both visible and concealed damage.

If damage is noticed at the time of delivery:

Refuse delivery and clearly note the damage on the delivery receipt in the driver’s presence
If you accept the package, sign as "damaged" on the delivery receipt

If damage is discovered after delivery:

A brief description of the damage
Photos of the damaged item
A photo of the packaging (even if it appears intact)

Important:

Do not move the product from its original location

Do not ship the item back without instructions — the carrier may need to inspect it

Claims submitted after 4 days may be denied

Note: For items shipped via a third-party account, it is the customer's responsibility to file any damage claims. Aranzasu is not responsible for third-party storage or delivery fees.

FAQ

Name: Hightower Handmade Rug
Brand: SURYA
Price: 315.0 USD
Availability: InStock

I just placed an order, when will it ship?

Please allow 24-48 hours production time for your order to ship out, average shipping times are 7-10 business days excluding holidays.
Tracking numbers will be updated 3-5 business days after your order has been SHIPPED. If you don't have a tracking number after 5 business days please email us hello@aranzasu.com

I am not in love with my order, can it be returned? What if there is an issue?
Please note that, as a general policy, we do not accept returns or offer refunds unless your item has arrived damaged. In the unfortunate event that your item is damaged during transit, we sincerely apologize for any inconvenience this may have caused.

If you have received a damaged item, we kindly request that you contact us immediately at hello@aranzasu.com. To facilitate the return process, please refrain from discarding the damaged item. We will provide you with detailed return instructions to ensure a smooth and hassle-free return experience.

Our dedicated customer support team at Aranzasu.com is committed to resolving any issues promptly and to your satisfaction. Your feedback is invaluable to us, and we will do our utmost to address your concerns.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships.

I have entered an incorrect address what do I do now?

If you have miss-spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong notify us via email at hello@aranzasu.com and we can change the address to the correct one within 24 hours.

How long does shipping take?
The average shipping time is 5-7 business days.

I have a question that wasn't answered, can you please help?

Absolutely! Please email us to hello@aranzasu.com and we will be happy to assist you in any way we can. please include your order number in your email.

[{"id":49957886984487,"title":"2 * 3","option1":"2 * 3","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Hightower Handmade Rug - 2 * 3","public_title":"2 * 3","options":["2 * 3"],"price":31500,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":49957887017255,"title":"4 * 6","option1":"4 * 6","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Hightower Handmade Rug - 4 * 6","public_title":"4 * 6","options":["4 * 6"],"price":128500,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":49957887050023,"title":"6 * 9","option1":"6 * 9","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Hightower Handmade Rug - 6 * 9","public_title":"6 * 9","options":["6 * 9"],"price":252000,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":49957887082791,"title":"8 * 10","option1":"8 * 10","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Hightower Handmade Rug - 8 * 10","public_title":"8 * 10","options":["8 * 10"],"price":372000,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":49957887115559,"title":"9 * 13","option1":"9 * 13","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Hightower Handmade Rug - 9 * 13","public_title":"9 * 13","options":["9 * 13"],"price":544000,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]},{"id":49957887148327,"title":"18\" SAMPLE","option1":"18\" SAMPLE","option2":null,"option3":null,"sku":"","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Hightower Handmade Rug - 18\" SAMPLE","public_title":"18\" SAMPLE","options":["18\" SAMPLE"],"price":7500,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":"","requires_selling_plan":false,"selling_plan_allocations":[]}]

Testimonials

★★★★★
"The Calypso chandelier is stunning. Its sleek design adds elegance to my dining room and creates a cozy atmosphere. Highly recommend!"
Maria G.
Miami, FL

★★★★★
"Super easy to install! In less than an hour, my living room was beautifully lit. The gold finish is a nice touch."
James P.
Austin, TX

★★★★★
"Top-notch quality! The materials and craftsmanship are impressive. It’s durable and looks fantastic."
Laura S.
New York, NY

★★★★★
"It blends perfectly with my decor. A great fit for various styles, though I wish it came in more colors."
Chris M.
Denver, CO

★★★★★
"Perfect for my large living room. It’s elegant and provides ample light for the entire space."
Emily T.
Los Angeles, CA

Hightower Handmade Rug